Your business.
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3X Cloud PBX
Hosted 3CX PBX with 3S SIP Trunk in Egypt
Bring your business calls, teams and customer conversations together. A hosted phone system with a dedicated Egyptian telephone number, mobile access and support from 3S Smart Solutions.
Promotional offer · October & November 2026A clear plan for every stage.
One-time setup. Monthly service from the second month. All prices in USD.
Start
Essential business calling for a small team.
- 5 users
- 1 number / 1 simultaneous call
- Call recording & mobile apps
- Call logs & operator panel
Business
Organize incoming calls and daily follow-up.
- 5 users
- 1 number / 1 simultaneous call
- 1 queue & single-level IVR
- Basic daily report
Contact Center
Manage customer service and sales teams.
- 10 users
- 1 number / 1 simultaneous call
- Multiple queues & multi-level IVR
- Supervisor tools & team reports
Enterprise
A tailored scope for larger operations.
- Users & numbers as required
- Agreed simultaneous-call capacity
- Tailored call handling
- Custom support SLA
Everything, side by side.
✓ Included · Paid add-ons are quoted separately before activation.
| Feature | Start | Business | Contact Center | Enterprise |
|---|---|---|---|---|
| Users included | 5 | 5 | 10 | As required |
| Dedicated telephone numbers | 1 | 1 | 1 | As agreed |
| Simultaneous calls | 1 | 1 | 1 | As agreed |
| Inbound & outbound calling | ✓ | ✓ | ✓ | ✓ |
| Ring groups | ✓ | ✓ | ✓ | ✓ |
| Call logging | ✓ | ✓ | ✓ | ✓ |
| Android & iOS mobile apps | ✓ | ✓ | ✓ | ✓ |
| Call recording | ✓ | ✓ | ✓ | ✓ |
| Recording retention | 3 months | 3 months | 3 months | As agreed |
| Switchboard operator panel | ✓ | ✓ | ✓ | ✓ |
| Video calls & conferencing | ✓ | ✓ | ✓ | ✓ |
| Video meeting recording | ✓ | ✓ | ✓ | ✓ |
| Call queues | Paid add-on | 1 queue | Multiple queues | As required |
| IVR | Paid add-on | Single-level | Multi-level | As required |
| Reports | Call logs | Basic daily report | Team & queue reports | Based on scope |
| Barge in / listen in / whisper | Paid add-on | Paid add-on | ✓ | ✓ |
| Live chat & messaging | Paid add-on | Paid add-on | Paid add-on | As agreed |
| CRM integration | Paid add-on | Paid add-on | Paid add-on | Paid add-on |
| Technical support | Business hours | Business hours | Business hours | Custom SLA |
Each standard plan includes one simultaneous call in total, shared across its users. The number of users does not increase call capacity. Call and video recording have different retention periods; see the terms below.
Room for more calls.
Each additional line adds one telephone number and one simultaneous call for $18/month.
$15 plan + $0 additional lines
Total: 1 telephone number / 1 simultaneous call
Estimate excludes telecom charges, taxes and other paid add-ons. Enterprise is quoted separately.
Clear from the first call.
Setup & billing
Setup is paid once and covers the agreed initial configuration, user setup, call routing, testing and handover. Monthly subscription billing starts from the second month of service.
Promotional pricing
Listed prices are available for subscriptions activated from 1 October to 30 November 2026. The quotation will specify how long the promotional rate applies and the renewal terms.
Telephone service & usage
A line means a dedicated telephone number. Each standard plan includes one simultaneous call; each additional line adds one for $18/month. Telephone-provider charges and call usage are billed separately.
Call recording · 3 months
Call recordings are retained for three months on standard plans. Download recordings before expiry if you need to keep them longer. Enterprise retention is agreed in the quotation.
Video meeting recording · 7 days
Video meeting recording is free and retained for seven days only. An email is sent to the user when the recording is ready. Download it before the seven-day period expires.
Support & optional services
Standard technical support is provided during business hours; the support schedule and SLA are confirmed in the quotation. CRM integration, paid feature add-ons, extra users and AI agents are scoped and quoted separately.
Hardware & connectivity
Internet access, IP phones, gateways, physical installation and on-site visits are excluded unless expressly included in the quotation. The client provides suitable connectivity and authorized access for support.
Currency & taxes
All prices are stated in USD and exclude applicable taxes. Optional work and third-party charges are confirmed separately before implementation.
From selection to first call.
Confirm your scope
Select the plan, users, numbers, capacity and optional features.
Configure & test
Set up the agreed call flow, apps and access, then test incoming and outgoing calls.
Launch & support
Complete the handover and start using your hosted business phone system.
Let's connect your business.
3S Smart Solutions · info@3s-eg.com